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Terms & Conditions

PAYEMNTS

Please note that all Credit / Debit Card payments will be charged an additional convenience fee as per below;

VISA / MASTER – 3%
AMEX – 3%

INSTALLATION

Installation will be done free of charge within first 4 (Four) meters of interconnecting the copper pipes between indoor and outdoor units. If there is any additional chargers will be invoiced separately.

WARRANTY

Five years Warranty for the Compressor and One year for the rest of the unit against manufacturing defects. Only those Air Conditioners installed by us and covered by the Service Agreement with us will qualify for the guarantee stated. Non-receipt of full payment would automatically render the guarantee stated null and void.

AFTER SALES SERVICE

We offer our Customers an excellent After Sales Service. First three services would be carried out free of charge within first Year on completion of installation within Colombo and suburbs, and for outstation sites free service customer has to bear the transportation and subsistence. Thereafter, it is recommended that the customer to enter in to a Service Agreement with us.

CUSTOMER COMMITMENT

Power Supply for Air Conditioners to be provided by the customer as follows,

  • Form 9,000Btu – 18,000Btu 220-240V/ 50 Hz/1 Ph 15A plug point to be provided to close proximity to the indoor unit.
  • 24,000Btu & 30,000Btu 220-240V/ 50 Hz/1 Ph 20A DP MCB close to the indoor unit.
  • Form 36,000Btu – 60,000Btu 380 V-415 V/50 Hz/3ph32A MCB close to the outdoor unit.

 

The things which does not include in the offer

  • Electrical wiring
  • Wall chasing and Glass cutting & Civil works
  • Scaffoldings and Boom trucks
  • Double Insulation, PVC casing, Ducts and Trunkings
  • To Bore, Drill any columns and beams due to safety reasons
  • Designing Brackets and Galvanized Brackets

Note -If Design Brackets, Trunking, Wall Chasing, TV Ladders, Scaffolding, Boom Trucks & etc. are required for installation of Air Conditioners, estimation will be submitted after the site inspection.